We use cookies to improve your browsing experience, analyze site traffic, and personalize content. Read about how we use cookies and how you can control them by clicking "Learn More".

We may request cookies to be set on your device which we use to let us know when you visit our site, to understand how you interact with us, to enrich your user experience, and to customize your relationship with AtmanCo, including providing you with more relevant advertising. You can click on the different category headings to find out more about the different types of cookies we may request. You can change your cookie preferences at any time. Please note that blocking some types of cookies may impact your experience and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with the services and features available through our site. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions.

Performance and Functionality Cookies

These cookies are used to enhance the functionality of the site. They help us to monitor the site’s performance and are used as the basis for some decisions we take on how to enhance your experience. Although important to us, these cookies are non-essential to the use of the site. However, without these cookies, certain functionality may become unavailable.

Targeting and Advertising Cookies

These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.

Analytics and Customization Cookies

These cookies collect information to help us understand how the site is being used or how effective our marketing campaigns are. They help us to know which pages are the most and least popular and to see how visitors move around the site. These cookies may be set by us or by third-party providers whose services we have added to our pages.

Learn More

Internal Promotion: How to Know Which Employee Should be Promoted

If you are considering an internal promotion, there are several steps that can certainly help you successfully determine who to promote.

Human capital
Employee Experience
People Strategy

Leen Sawalha

VP Product & Growth

Friday, August 29, 2014

imgName

Promoting from within has recently been the focus of many organizations, and for good reason! Not only is it less costly than external hiring, but internally promoted employees are also better performing, more motivated, and more engaged.

However, it goes without saying that not every employee subject to an internal promotion will be better than an external hire. They need to have the knowledge, skills, attitudes, and other characteristics (KSAOs) to be able to successfully fulfill their duties.

So, how do you know which employee should be promoted? Well let’s take this one step at a time.

Create a job description for the position in question

Before you even begin to think about who should or shouldn’t be promoted, you need to create a thorough job description of the position in question. With the job description, you will have clearly defined the tasks, knowledge, skills, and abilities required for the job. Also, you will have a better idea about the type of person you need. For example, will you need someone who is organized and methodical? Or maybe someone who is more spontaneous and capable of adapting to varying situations?

Even if you already have a job description, make sure to revisit and revise! It’s essential to ensure all of your job descriptions are continuously updated to accommodate for organizational or environmental changes.

Knowledge and skills – who’s got them?

After you have identified the knowledge and skills needed for the job, the next step is quite obvious: find out who’s got them! If skills management is already part of your organization’s HR functions, then this step will be fast and simple. If it’s not, then you might want to consider getting started on that as well!

With your analyses, you will have a clear picture about who of your employees has the education, experience, training, and qualifications to master the job once they are promoted. However, chances are none of your employee have ALL of those capabilities. Have you found an employee with all those capabilities? Great! Is your job here done? Absolutely not! Just because an employee has the capabilities doesn’t mean they are the best option for the promotion. There’s a reason why it’s called KSAOs, and not just KS!

Personality, Personality, Personality!

Yes, it’s that important! In fact, personality is arguably more important than knowledge and skills. Where knowledge, skills, and capabilities can be learned, personality remains relatively stable throughout an individual’s adult life. It is for this reason that you should always make sure the employee has the right traits and characteristics to perform well in their new job before your promote them. If you managed to find an employee who has the right knowledge, skills, and personality for a promotion, then congratulations, you are one of the very few people who has hit the jackpot. If, however, you are one of the other 99% of employers, you still have some work to do.

In addition to analyzing your employees’ knowledge and skills, make sure you create an inventory of their personality traits. Every human being has specific characteristics that guides their behavior in a certain direction. While you may be able to do both, everyone has a natural tendency to be more organized than spontaneous, more traditional than adaptable, or more of a talker than a listener. There are many characteristics that make up a person, and it’s important to remember that there are no “good” or “bad” traits – just the right trait for the right job!

Personality is important – great. What about the internal promotion?

How do you know who of your employees has the right characteristics for a promotion? More importantly, how do you know what are the right characteristics for that promotion? Psychometric testing is the way to go – and many experts will agree. Unlike regular personality tests, psychometric assessments go a little deeper by measuring, in addition to personality traits, thinking structure, learning mode, and even resistance to stress. With this information at hand, you’ll be able to comfortably determine if the promoted employee will be successful or not.

How do I determine the right traits needed from my employees?

This is where it’s crucial to have both the job description and psychometric assessments. If you have done your job description correctly, then it should include points such as “strong organizational skills”, “good communicator”, “team-oriented”, or even “works well under pressure”. Whether you realize this or not, these are all personality characteristics! Once you have identified these traits, you can then submit your employees to psychometric assessments and see which of them have what it takes to take on the new promotion.

If you’re looking for a more thorough analysis, then use the psychometric results of a successful employee to use as a benchmark. For example, if you’re looking to promote an employee from project coordinator to project manager, then have an already successful project manager complete the test. You can then review their results and see if there are additional important characteristics for the job you may have previously missed. It also goes without saying that more data equals more accurate results. If your organization has 10 successful project managers, then capitalize on that fact and use all of their results to find common factors of success!

Conclusion: Promote those with potential

Just because an employee doesn’t have the skills and knowledge doesn’t mean they should be overlooked. It’s actually the complete opposite! Evaluate all your employees to determine who of them have the greatest potential to advance within the organization, and then invest in them. Human resources are, after all, assets that will yield a return if utilized to their full potential.

Once you have identified those with high potential, you can then offer them the proper training and experience to get them ready for a promotion. Not only will this allow you to capitalize on your resources, but it will also make your employees feel recognized, become more motivated, performing, and loyal to your organization. It’s a win-win all around!

Internal promotion is always preferable to external hiring, but only if it’s done correctly. Do your analyses, and don’t be afraid to use external resources to improve your processes.

Psychometric assessments can provide you with invaluable information about your employees, and will greatly benefit your organization in the long-run. However, make sure you consider the right criteria when choosing your psychometric test. But as soon as you’ve got the right tool, the possibilities are endless!

Subscribe to our Newsletter

Get more fresh content delivered right to your inbox to help you hire smarter, lead stronger, and grow better.